kg999 game Terms and Conditions
This document sets out the complete legal basis for using the kg999 game platform. Please read every clause carefully before using the service.
General Provisions
These Terms and Conditions ("Terms") form a legally binding agreement between the operator of the kg999 game platform and the user. By using this website or mobile application, you automatically agree to accept these Terms in full.
kg999 game provides services only to persons of legal age. To use our platform from Bangladesh, you must be 21 years of age or older. If this age requirement is not met, the account will be closed immediately and any balance may be forfeited.
In addition to these Terms, our Privacy Policy and Responsible Gaming guidelines are considered an integral part of this agreement. In the event of any conflict, these Terms shall take precedence.
Account Registration
2.1 Registration Requirements
To create an account on kg999 game, users must provide the following information accurately:
- Full name (as shown on national identity card)
- Date of birth (must be 21 or older)
- Active mobile number (Bangladeshi operator)
- Valid email address
- Preferred payment method details
2.2 One Person, One Account
Each person may hold only one account. If multiple accounts are found belonging to the same person, all of them will be closed and all balances and bonuses will be forfeited. If multiple members of the same household wish to use separate accounts from the same device or network, customer support must be notified in advance.
2.3 Account Security
It is your responsibility to keep your account login details completely confidential. Sharing your password with anyone or allowing a third party to use your account is strictly prohibited. If you suspect unauthorised access, notify our support team immediately.
Age Verification and Identity Confirmation
kg999 game reserves the right to verify a user's identity and age at any time. The following documents — one or more — may be requested during this process:
- Scan or photo of national identity card
- Copy of the relevant page of a passport
- Bank statement or payment account details
- Recent utility bill or proof of address
If the requested documents are not submitted within the specified time, the account will be temporarily suspended and withdrawals may be delayed. How all submitted information is stored and used is detailed in our Privacy Policy.
Deposits and Withdrawals
4.1 Deposit Terms
kg999 game currently accepts deposits via the following methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, and other major commercial banks). The minimum deposit amount is ৳500 and applies to all payment methods.
If a completed deposit is not reflected in your account, please contact customer support with proof of payment (transaction ID, screenshot). Deposit processing times may vary depending on the payment provider.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳800. Withdrawals are processed via the same payment method used for the deposit — bKash, Nagad, Rocket, Upay, or bank transfer. Withdrawals are generally completed within 15 minutes to a maximum of 2 hours.
Identity verification on the account must be completed before a withdrawal can be approved. If the wagering requirements on an active bonus have not been met, that bonus portion cannot be withdrawn — only the principal deposit (if separately ring-fenced) may be withdrawn.
4.3 Source of Funds
Users must confirm that deposited funds come from a legitimate source and belong entirely to themselves. Depositing using funds from a third party is prohibited.
Bonuses and Promotions
5.1 Welcome Bonus
New users can receive a 100% bonus on their first deposit, up to ৳8,000. To use this bonus, the bonus amount must be wagered 20 times. For example: depositing ৳1,000 adds ৳1,000 in bonus, giving a total balance of ৳2,000 — to withdraw winnings from this bonus, a wager of ৳1,000 × 20 = ৳20,000 must be completed.
5.2 General Bonus Rules
- Bonuses may be used for gaming activities only.
- Multiple bonuses cannot be active at the same time unless the specific promotion's terms state otherwise.
- If a deposit is withdrawn after a bonus has been credited, the associated bonus will be cancelled.
- If you have any questions about a promotion, contact customer support — full details of each promotion are provided on the relevant page.
- kg999 game reserves the right to modify or cancel any bonus programme at any time.
5.3 VIP Programme
The kg999 game VIP Programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier includes a weekly cashback benefit (based on the week's net losses): Bronze up to 0.2%, Silver up to 0.3%, Gold up to 0.5%, Platinum up to 0.6%, and Diamond up to 0.8%. VIP benefits are subject to change at kg999 game's sole discretion.
Betting and Gaming Rules
6.1 Fair Play Policy
All games on kg999 game are operated through verified software providers. Each game's outcome is determined by an independent Random Number Generator (RNG), which cannot be influenced by any individual or organisation.
6.2 Right to Cancel Bets
kg999 game reserves the right to cancel a bet or game round and return the stake in the following circumstances:
- If a game does not complete correctly due to a software error or technical issue
- If incorrect odds or payout information is displayed in any game
- If evidence of fraud or system manipulation is found
- If a user's account is found to have breached verification rules
6.3 Sports Betting
For sports betting, if an event is cancelled or postponed, the applicable rules for that bet will apply. Odds in live in-play betting may change at any time. The odds at the time of bet confirmation are final.
Prohibited Activities
The following activities are strictly prohibited on the kg999 game platform:
- Using two or more accounts to claim a bonus or promotion more than once
- Using bots, scripts, or any automated software to play games
- Colluding with other users to attempt to influence game outcomes
- Deliberately exploiting system vulnerabilities or errors
- Using the platform for money laundering or illegal financial transactions
- Using fraudulent payment methods or initiating chargeback claims
- Harassing other users or attempting to collect their personal information
- Operating an account on behalf of or for the benefit of a minor
If any of the above violations are proven, the account will be closed immediately, all balances will be forfeited, and legal action may be taken if necessary.
Account Suspension and Closure
8.1 Closure at the User's Request
Any user may request to close their account via 24/7 live chat or email. The opportunity to withdraw any remaining balance will be provided before the account is closed; however, any active bonus whose conditions have not been met will be cancelled.
8.2 Suspension by the Platform
kg999 game reserves the right to temporarily suspend or permanently close any account due to a breach of the Terms, failure to complete verification, or security-related reasons. In such cases, the user will be notified by email and given the opportunity to appeal.
8.3 Voluntary Break
As part of responsible gaming, users may request that their account be temporarily suspended for a set period. Full details about this option are provided in our Responsible Gaming Guidelines.
Intellectual Property Rights
All content on the kg999 game platform — logos, designs, text, graphics, software, and other materials — is protected under the intellectual property rights of the respective owners. Users may use the platform for personal, non-commercial purposes only.
Copying, distributing, republishing, or using any content from the platform for commercial purposes without prior written permission is prohibited. The intellectual property rights in game software and content are reserved by the respective game developers.
Limitation of Liability
kg999 game always strives to provide a reliable and uninterrupted service. However, we will not be liable for the following:
- A game being interrupted mid-session due to an internet disconnection or a third-party service failure
- Account details being disclosed to a third party due to the user's own negligence
- Temporary service disruptions caused by technical reasons beyond our control
- Any consequences arising from a user breaching the laws of their own country
In the event of any dispute, our records and logs will be treated as final, unless the user can present clear evidence to the contrary.
Privacy Protection
The collection, storage, and use of users' personal data by kg999 game is governed by our separate Privacy Policy. By accepting these Terms, you are also accepting that policy.
We never sell user data to third parties. Data is used solely for operating the service, verifying identity, processing payments, and meeting legal obligations. SSL encryption and industry-standard security measures are used to protect data. For more details, please see our Privacy Policy page.
Changes to Terms
kg999 game reserves the right to partially or fully amend these Terms at any time. For significant changes, notice will be sent to the registered email address or posted on the platform.
Continued use of the platform after any changes will be taken as acceptance of the updated Terms. We therefore recommend checking this page regularly.
For any questions about the Terms, contact us via 24/7 live chat or email — support is available in both Bengali and English. You can also visit our FAQ page for answers to common questions.
Important Reminder: Please read these complete Terms and Conditions before creating an account on kg999 game and using the service. If you begin using the platform without understanding these Terms, no claim made in the future will be accepted. If in doubt, speak directly with our support team — available 24 hours a day, 7 days a week.
Play Responsibly
Gambling is a form of entertainment. However, it can lead to addiction. kg999 game advises all users to play within a set budget. Never bet money you cannot afford to lose. This service is for persons aged 21 and over only.
Read the Responsible Gaming Guidelines